Privacy Policy

Effective Date: 2025-01-01

This Privacy Policy describes how [LUXCIG] ("we", "our", or "us") collects, uses, and protects your personal information when you visit or make a purchase from our website [www.luxcig.com].

1. Information We Collect
When you visit our site or place an order, we may collect the following types of information:

a. Personal Information

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party payment providers)

b. Device Information

• IP address
• Browser type and version
• Time zone
• Cookies and analytics data
• Pages visited and time spent on site

c. Order Information

• Products ordered
• Order value and history
• Preferences and communications

2. How We Use Your Information
We use your information to:

• Fulfill your orders and provide customer support
• Communicate with you (order updates, marketing, or newsletters if opted in)
• Improve and optimize our website performance and services
• Prevent fraud and secure transactions
• Comply with legal obligations

3. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with:

• Service providers (e.g., Shopify, payment gateways, shipping carriers) to operate our store and deliver orders
• Analytics providers like Google Analytics, to help us understand website traffic and user behavior
• Authorities, if required by law, to respond to legal processes or protect our rights

4. Cookies & Tracking Technologies
Our website uses cookies to:

• Remember your preferences and cart information
• Analyze traffic and improve performance
• Support advertising and remarketing campaigns (if applicable)

You can manage or disable cookies through your browser settings.

5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights
Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data
• Withdraw consent to marketing communications
• File a complaint with a data protection authority

To make such a request, please contact us at support@luxcig.com.

7. Security
We take reasonable technical and organizational measures to protect your data, but please note that no method of transmission over the internet is 100% secure.

8. Third-Party Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will be posted on this page with the revised effective date.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 support@luxcig.com