Contact Us

Contact Us

We’re here to help. Whether you have a question about your order, our products, or just want to connect, feel free to reach out to us anytime.

📧 Email Support
For general inquiries, order updates, or after-sales service, please contact us at:
support@luxcig.com
We aim to respond within 24 hours.

🕒 Customer Service Hours
Monday – Friday: 9:00 AM – 6:00 PM (GMT+8)
We are closed on weekends and public holidays.

💬 Get in Touch
You can also reach us through the contact form below. Please include your order number (if applicable) for faster assistance.

 





 

📦 For Order Issues
If your item arrived damaged or incorrect, please refer to our Returns & Exchanges page before submitting a request. Be sure to include photos and a description of the issue.

🤝 Collaborations & Business Inquiries
Interested in partnering with us or stocking LUXCIG products? Contact:
business@luxcig.com